News - The European
single currency successfully launched
the 1st January 2002 as Europe took a historic step toward closer unity, SWIFTsoft's
support team was hard at work. For the last year we have been working to ensure
our customers would have a smooth transition to the new currency. Now one
of our support engineers tells the behind the scenes story of The Euro.
The first stage was printing
Euro amounts at the bottom of customer invoices & statements. We requested
samples of invoice paper and statements from our customers, as our system
can be modified to the user's requirements. We had to make sure that the Euro
amounts didn't overlap in anyway with the pre-printed paper. This all ran
quite smoothly as customers returned their samples within acceptable time
constraints and updates were done accordingly. These updates were processed
mostly via modem updates, but we did provide diskettes to customers without
The second stage of this
operation was more intense, as most of our customers required the Euro update
between the 29th Dec 2001 and the 1st Jan 2002. It meant that SWIFTsoft staff
had to work around the clock to facilitate our large customer base. This process
lasted much longer than the first stage, as it required updating data records
to allow fields to hold information on Euro amounts. This meant going through
customer data files and updating every line of every invoice etc, which was
a lengthy process. This took anything from 1 to 4 hours at a time and for
larger systems the SWIFTsoft staff worked through the night to shorten the
length of down time, for the customer.
So what can the Euro
- It allows the user
to view the customer VDU both in Euro and in Punt prices, by pressing the
F10 key to switch between the two currencies.
- It allows you to take
customer payments either in Euros or Punts.
- It keeps the cash payment
values separate for lodging purposes.
- The Point of Sale has
been enhanced to allow the user to display product prices in Punt and Euro.
- Also for those customers
that use product labels it now facilitates a combination of Euro and Punt
prices, to be shown on labels.
We are glad to say that
all the feedback we have received has been positive. Customers are now operating
in Euros, with the Punt soon to be history.
1st January 2002